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What to do if you experience a loss of electricity due to the high winds

You may have seen the forecast of high winds and rain (Storm Erik), affecting parts of the South East and the East of England.

We are currently monitoring the weather closely and we are in regular contact with the Met Office as the forecast develops.

Our electricity network is built to be resilient but extreme weather can damage overhead power lines resulting in some customers losing their electricity supply. Where this happens we work to restore power as quickly and safely as possible.  We have organised for additional staff in our contact centre to help customers whose electricity supply might be affected by the predicted weather, and we have called-up additional engineers to carry out repairs to our electricity network.

Both you and your local residents will be able to find regular updates on our website www.ukpowernetworks.co.uk and social media @UKPowerNetworks throughout this period.

Anyone experiencing a power cut can:

·         Call 105 to report power cuts and damage to the electricity network, or 0800 3163 105 (from a corded phone or mobile phone if you have no power)

·         Visit www.ukpowernetworks.co.uk for the latest updates

·         Visit www.ukpowernetworks.co.uk/powercut and type in their postcode to view our live power cut map

·         Tweet @ukpowernetworks to report a power cuts or to receive updates

We urge the public to stay well clear from power lines and anyone spotting a damaged power line needs to report it to us immediately by calling 105 from a landline or mobile phone.

If they see electricity lines that are down or causing significant risk to the public they should call 999.

We provide extra help to customers on our Priority Service Register during a power cut. Households with older or disabled people, those with children under five, or where someone uses medical or mobility equipment that requires electricity as well as other reasons can join the register. You can find out more information about our Priority Service on our website: ukpowernetworks.co.uk/priority.

If you would like to share information about preparing for the extreme weather or the priority service register on social media you might like to use the following:

@UKPowerNetworks has extra staff on hand 24/7 to deal with the impact of Storm Erik. Call 105 to report a power cut and visit https://www.ukpowernetworks.co.uk/storm-centre-prepare  #stormerik #ukpnnews

Do you, or someone you know, need extra support during a power cut? @UKPowerNetworks provides free services to vulnerable customers. Visit https://www.ukpowernetworks.co.uk/power-cut/priority-services-register for more information.

The Post Office Hosted Outreach Service is now Permanent

We are delighted to let you know that following the temporary closure of Wethersfield Post Office in May 2018, we are pleased to be able to reinstate the service as a Hosted Outreach service. The new service commenced from 11 September 2018 as a temporary service. This service will become a permanent service from 29 January 2019. The new service is located at – Wethersfield Village Hall, Old Mill Chase, Wethersfield, Braintree, CM7 4EB.

The service operates every Tuesday & Friday from 2pm to 4pm.

 

Essex Police Local Community Meetings

Essex Police is holding the following Local Community Meetings (LCMs).

Local Community Meetings are more formal than events such as coffee with cops. LCMs start with a short presentation followed by Q&A and are attended by the Local Community Policing Team Sergeant.

Upcoming dates include:

BRAINTREE

7pm –Wednesday, February 13, 2019 Committee Room 2, Causeway House, Bocking End, Braintree, Essex, CM7 9HB.

WITHAM

7pm –Monday 8th April 2019  – Main Hall – New Rickstones Academy, Conrad Road, Witham, Essex, CM8 2SD.

RAYNE

7.30pm –Sunday 28th April 2019 – Scout Headquarters, Station Rd, Rayne, Braintree, CM77 6RX.

HALSTEAD

7pm –Wednesday May 15th – Queens Hall, Chipping Hill, Halstead, CO9 2BY.

Other Essex Police engagement meetings (Coffee with cops / Fraud Awareness Days / Street Beats etc) are advertised on its website and Facebook page (search for Essex Police – Braintree) and are regularly updated.

 Visit – https://www.essex.police.uk/your-area/braintree-uttlesford/

 

There is also an engagement survey which can be filled out here:https://www.essex.police.uk/contact-us/public-engagement-survey/

Further Information on the Closure of the Finchingfield Bridge

I am writing to make you aware that we have published a set of frequently asked questions on the Finchingfield webpage (bottom of the page) relating to the work planned this month.

We hope this will answer some of the questions that residents and businesses may have about the preparations being made.

As more information becomes available this will be reflected on the website.

Regards

Lisa Reece-Ford | Stakeholder Communications Officer


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